Privacy Policy — ToGo Travel

TL;DR: We only collect what's necessary to plan your trip. We never sell your data. We use cookies for analytics. You can request deletion anytime.

1. Who We Are

ToGo Travel is operated by Uma Saelaemae, based in Thailand. Contact: +66 61 087 6373.

2. Information We Collect

Information you provide: name, email, phone, destination preferences, dates, dietary needs, traveler count, budget.
Automatic data: IP address, browser type, device, pages visited (via Google Analytics).
Cookies: language preference, currency preference, premium usage flag (browser-only).

3. How We Use Your Information

To prepare your personalized travel itinerary
To respond to WhatsApp messages and emails
To improve our website and services
To send travel tips (only if you subscribe)
To process payments (we don't store card details)

4. Sharing Your Data

We never sell your personal data. We may share data only with:

Service providers (Google Analytics, Netlify hosting)
Payment processors
Legal authorities if required by law

5. Cookie Policy

Essential: language/currency preferences (cannot be disabled)
Analytics: Google Analytics 4 (anonymized, can be disabled in browser)
Marketing: We don't currently use ad cookies

6. Your Rights

You have the right to access, correct, delete, export your data, or opt-out of marketing. Message Uma on WhatsApp to exercise these rights.

7. Data Security

We use industry-standard security (HTTPS encryption, secure Netlify hosting, encrypted payment processors). However, no online service is 100% secure.

8. Children's Privacy

ToGo Travel is not directed at children under 16. We don't knowingly collect data from minors.

9. International Users

Your data may be processed in Thailand, Malaysia, or wherever our service providers operate. By using ToGo, you consent to this transfer.

10. Changes to This Policy

We may update this policy. Material changes will be announced on this page with an updated date.

11. Contact Us

WhatsApp: +66 61 087 6373 · Contact form: togo-travel.pages.dev/contact.html